Workplace Conduct Team

The WCT provides confidential guidance, support and practical assistance in relation to workplace concerns, including issues involving inappropriate behaviour, workplace conflict, or strained working relationships and challenging team dynamics.

While the WCT previously conducted intake and preliminary assessments of reports of potential misconduct, this is no longer part of our mandate as of January 2026. All allegations of potential misconduct, including harassment, discrimination, and abuse of authority, are now reported directly to the Internal Audit and Investigations Group (IAIG), which serves as the single point of intake for misconduct allegations (except retaliation) and determines whether a matter should be formally investigated.

The WCT continues to play a primary role in recommending, supporting, and/or implementing informal conflict resolution and non-disciplinary interventions. These may include facilitated dialogue, mediation, coaching, counselling, targeted training, or other appropriate management actions aimed at resolving concerns and preventing escalation.

Colleagues are encouraged to contact the WCT for confidential advice, guidance, and support in addressing workplace concerns. This includes exploring options for informal resolution and administrative, management-led intervention, as well as addressing challenging team dynamics.

Such contact would not constitute a “protected activity” in the meaning of the Protection against Retaliation Policy (read more about retaliation under “Ethics Office").

If a colleague wishes to have a formal assessment of whether their concerns may constitute misconduct, they will be referred to IAIG. Colleagues may also choose to report allegations directly to IAIG at any time.

The WCT upholds the same high standards of confidentiality as before. We believe in acting in partnership with you. We will always consult with you and seek your consent before taking any action, such as making a referral or contacting other parties. The only rare exceptions to this are instances where we consider there is a serious risk to safety or a legal obligation to act, as our primary priority is keeping you and our workplace safe.

Similarly, IAIG will inform the reporter before referring a matter to the WCT for non-disciplinary follow-up. This clear division of responsibilities is intended to provide greater transparency and clarity regarding when a matter is being formally assessed or investigated by IAIG, and when it is being addressed through informal administrative, managerial means by WCT.