A management evaluation request (‘MER’) is usually the first formal step that you, as a personnel member, must take to contest an administrative decision that directly affects the terms and conditions of your contract with UNOPS (see the FAQs if you are unsure of what an administrative decision is). At UNOPS, management evaluation is carried out by the Executive Director with the assistance of the Legal Group.
Management evaluation involves an objective review of a contested administrative decision. If the decision is found to be unlawful, you will be provided with an acceptable remedy. If it is found that the decision was lawful, you will be provided with a reasoned explanation as to why it was considered lawful.
You are not required to request management evaluation if the administrative decision being contested (a) involves the imposition of a disciplinary or non-disciplinary measure following the completion of a disciplinary process, or (b) was taken based on the advice of technical bodies (such as the Advisory Board on Compensation Claims or a medical board). In such cases, you can submit an application contesting the administrative decision to the UN Dispute Tribunal (if you are staff) or to an arbitral tribunal (if you are an individual contractor).
To submit a request for management evaluation, fill out and send the completed Request for Management Evaluation form to aoj.notices@unops.org. This form contains useful links to resources that you may wish to consult before submitting an MER.
Please pay attention to time limits to submit a MER. You must submit a request for management evaluation within 60 calendar days from the date you received a notification of the administrative decision that you wish to contest. If you are a staff member, a failure to submit an MER on time may bar you from appealing to the UN Dispute Tribunal (read more about UN Dispute Tribunal Time Limits). Upon receipt of your request, you should expect to receive a response within 30 calendar days if you are stationed in New York, or 45 calendar days if you are stationed outside of New York.
Please also note that informal dispute resolution can happen before or during the MER process. The MER deadline may be extended by UNOPS pending efforts to resolve the matter through the Office of the Ombudsman for UN Funds and Programmes.