• About this Portal
    • Internal Audit and Investigations Group
    • Ethics Office
    • Prevention of Sexual Exploitation, Abuse and Harassment Team
    • Health, Safety, Social and Environmental Team
    • Workplace Conduct Team
    • People Planning and Performance Team
    • Legal Group
    • Ombudsman Office for United Nations Funds and Programmes
    • Navigation, Support and Advocacy Team
    • Well-being Support
    • Personnel and Staff Associations
    • General
    • Internal Audit and Investigation Group
    • Ethics Office
    • Prevention of Sexual Exploitation, Abuse and Harassment
    • Workplace Conduct Team
    • People Planning and Performance Team
    • Legal Group
    • Navigation, Support and Advocacy
    • Well-being Support
  • Resources
    • Report alleged misconduct (except retaliation, harassment, abuse of authority, discrimination)
    • Report alleged retaliation
    • Report health, safety, social or environmental concern
    • Report alleged harassment, discrimination, abuse of authority
    • Performance rebuttal request
    • Management Evaluation Request
    • How to Submit a Case
  • About this Portal
    Read more about the aim of the Portal and our ethical values.
    Internal Audit and Investigations Group
    Investigates allegations of misconduct and undertakes audits.
    Ethics Office
    Nurtures a culture of ethics, integrity, and accountability at UNOPS, and helps protect UNOPS personnel against retaliation.
    Prevention of Sexual Exploitation, Abuse and Harassment Team
    Coordinates UNOPS efforts on prevention and protection against sexual exploitation, abuse and harassment.
    Health, Safety, Social and Environmental Team
    Develops and implements health, safety, social and environmental best practices in UNOPS' projects and operations.
    Workplace Conduct Team
    Handles allegations of harassment, discrimination, and abuse of authority.
    People Planning and Performance Team
    Responsible for managing the performance appraisal rebuttal process.
    Legal Group
    Handles key formal aspects of UNOPS internal justice system.
    Ombudsman Office for United Nations Funds and Programmes
    Offers dedicated informal dispute resolution services to all UNOPS colleagues.
  • Navigation, Support and Advocacy Team
    Helps reporters navigate and understand UNOPS' internal justice and whistleblower systems.
    Well-being Support
    Advocates for mental health through prevention and referrals to crisis or counselling services.
    Personnel and Staff Associations
    Support personnel by advocating for their working conditions.
  • General
    • Where do I report what? (Guidance on which office might be the right one for you to submit a case to.)
    • How do I report a case or concern?
    • How does confidentiality work?
    Internal Audit and Investigation Group
    • What does IAIG do?
    • How does IAIG maintain confidentiality?
    • What are some examples of evidence that I should provide?
    Ethics Office
    • What is the Ethics Office?
    • What does the Ethics Office do?
    • What does the Ethics Office NOT do?
    Prevention of Sexual Exploitation, Abuse and Harassment
    • What is the role of the PSEAH team at UNOPS?
    • What are UNOPS core principles on PSEAH?
    • What is "sexual exploitation and abuse"?
    Workplace Conduct Team
    • What does the Workplace Conduct Team do?
    • What is the difference between Workplace Conduct Team and Internal Grievances?
    • What does the Workplace Conduct Team NOT do?
    People Planning and Performance Team
    • What is a performance review rebuttal process?
    • Who conducts the rebuttal?
    • What are the requirements for requesting a rebuttal?
    Legal Group
    • Can I get legal advice from the Legal Group about an administrative decision that I would like to contest?
    • Can I take my dispute with UNOPS to a national court for resolution?
    • What are my options for resolving a workplace dispute in UNOPS internal justice system?
    Navigation, Support and Advocacy
    • What is “victim/survivor support”?
    • What is a “victim-centered approach”?
    • What kind of support is offered by the Navigation, Support and Advocacy Team?
    Well-being Support
    • What does UNOPS do to promote the well-being of personnel?
    • How can I access mental health services at UNOPS?
    • What is the process for receiving Well-being Support?
  • Resources
  • Report alleged misconduct (except retaliation, harassment, abuse of authority, discrimination)
    Report alleged retaliation
    Report health, safety, social or environmental concern
    Report alleged harassment, discrimination, abuse of authority
    Performance rebuttal request
    Management Evaluation Request
    How to Submit a Case
  • FR
  • ES

The well-being of UNOPS personnel is crucial to the organization. UNOPS promotes the UN Mental Health and Well-being Strategy for 2024 and Beyond by offering capacity building and mental health literacy events, short-term crisis counseling, and several stress-management options to support colleagues' well-being. 

At UNOPS, we recognize that our work can be demanding, with project pressures, challenging duty stations, and time spent away from home. This is why we are committed to creating a workplace where everyone feels respected, valued, and supported. We all have a role to play in fostering a culture of respect, openness, and support. This includes: openly discussing mental health; breaking down the stigma surrounding mental health; and creating spaces for colleagues to feel comfortable talking about their well-being and utilizing available resources, such as stress management resources and counseling support services offered by UNOPS.

To support the mental health and well-being of its personnel, UNOPS makes psychosocial support available to all personnel via our external psychosocial counseling service provider for crisis counseling and the regional Critical Incident Stress Management Section (CISMS) Counselors from the UN Secretariat, whenever present on the ground. Workplace accommodation guidelines are in place to support personnel with mental health conditions, so they can continue working and can thrive at work. 

To strengthen awareness, skills and opportunities for recognizing and acting early on mental health issues and to protect and promote the mental health of all personnel, self-paced stress management resources can be consulted via the intranet page Personnel Well-being, the Learning Zone Stay Healthy page and a dedicated website for crisis response in hardship duty stations. Free well-being programs lasting several months are offered twice a year via our partner Peace on Purpose. Manager training for mental health and mental health literacy events for all personnel are held at UNOPS on a regular basis. 

For details on the various resources available, personnel can contact the Well-being Team at wellbeing@unops.org. 

If you are a UNOPS personnel and you need counseling, which is professional help to resolve personal or psychological problems, you may contact Well-being Support (wellbeing@unops.org). We can then redirect you to the right resource.

When you contact Well-being Support, we will connect you (UNOPS personnel) to the right resource to support your psychological needs. You may also be referred by another office with your consent. Depending on whether you are in a crisis situation or not, the response will vary. Any contact is completely confidential.


Quick Links

Browse through other sections:
Internal Audit and Investigations Group
FAQ
Submit a case
Ethics Office
FAQ
Submit a case
Health, Safety, Social and Environmental Team
Submit a case
Workplace Conduct Team
FAQ
Submit a case
People Planning and Performance Team
FAQ
Submit a case
Legal Group
FAQ
Submit a case

Disclaimer

The summary content provided on this page is issued for informative purposes only and reflects the most accurate information available at the time of publication. However, the summary does not amend, replace or override the applicable legal framework set out, inter alia, in the UN Charter, the Convention on the Privileges and Immunities of the United Nations, the UN Staff Regulations and Rules, relevant administrative issuances and any specific contracting arrangements in place. UNOPS personnel should therefore not rely upon the summary information provided in the portal, as it is not intended to be an authoritative resource. Instead, they should refer to the aforementioned legal framework and their contract with UNOPS for definitive guidance.

UNOPS HQ

Marmorvej 51,

2100 København Ø

Denmark

Questions about this portal

Ethicsofficer@unops.org

Feedback on this portal

Provide Site Feedback

Login to UNOPS systems required

How can we do better?

Let us know if something is missing or you think could be better. Positive feedback is also welcome!
Go to the Feedback page